Order Processing Times

Orders for "Ready to Ship" pieces will be processed within 3 working days.

Orders for "Made to Order" pieces will be processed within 5-7 working days.

I aim to send items to the London Assay Office for Hallmarking on the first and third Tuesday of the month. I Hallmark using the "early hall" express service, however, postal times extend this so the Hallmarking process in all takes up to a week per consignment. If your "Made to order" piece therefore requires Hallmarking, up to 3 weeks extra processing time may be required, but is rarely necessary. I will keep you updated on the process at all times.