"Ready to Ship" pieces will be dispatched within 2 working days.

"Made to Order" pieces will be dispatched within 5-7 working days.

If your piece requires hallmarking up to 2 weeks extra processing time will be required.

Once processed your order will be sent to you via Royal Mail first class or special delivery depending on the value of your order.

Absolutely not! I love to create custom pieces for my customers, however, these custom pieces must be based on my own designs. You can find a gallery of my previous designs on my Instagram profile page @southcoastjewelleryuk

Unfortunately no, not if it was originally made by another jeweller. If for any reason your South Coast Jewellery piece needs repairing, please message me to discuss.

Yes it absolutely is! If it looks silver, it's solid silver! If it looks gold, it's solid gold! Any piece that weighs over the UK hallmarking exemption weight will be hallmarked, and any piece falling within the exemption weight will be made using the same techniques and metals. So regardless of whether your piece is hallmarked or not, you can rest assured that it's made from quality, sustainably sourced materials. Hallmarking Guidelines