FAQ's

, How long will my order take to get to me?

"Ready to Ship" pieces will be dispatched within 2 working days.

"Made to Order" pieces will be dispatched within 5-7 working days.

If your piece requires hallmarking up to 2 weeks extra processing time will be required.

Once processed your order will be sent to you via Royal Mail first class or special delivery depending on the value of your order.

Can you copy another jewellers design?

Absolutely not! I love to create custom pieces for my customers, however, these custom pieces must be based on my own designs. You can find a gallery of my previous designs on my Instagram profile page @southcoastjewelleryuk.

Can you repair my broken jewellery?

Unfortunately no, not if it was originally made by another jeweller. If for any reason your South Coast Jewellery piece needs repairing, please message me to discuss.

Can you make my design using a different metal such as solid gold or gold filled?

Where possible yes but please message me to discuss.